GuideWhale User Onboarding, Engagement and More User Onboarding, Retention, Engagement and More Automated
Automated
Product Growth
For Your SaaS
Users churning before they see real value? Leverage user insights to drive adoption, retention and revenue—without coding skills.
Benefits
Your Shortcut to Success
GuideWhale cuts through the noise and combines product analytics with in-app engagement to help you adopt, retain and grow your audience.
01
Onboard New Clients
Boost product adoption by combining personalized tours with checklists to bring users from signup to 'aha'.
02
Engage & Retain Users
Continuously monitor user behavior and automate personalized experiences to boost engagement and retention.
03
Upsell & Cross Sell
Identify and segment your most loyal customers to unlock high-impact upsell and cross-sell opportunities with perfectly timed offers.
04
Prevent Churn
Spot churn risks and proactively reach out to your customers to keep them invested and onboard.
Features
What Makes Us Different
GuideWhale is the only Product Growth Platform that engages your users throughout the entire product journey—from early awareness to conversion and retention.
Product Analytics
Measure advanced user activity metrics with our SaaS-focused product analytics.
Onboarding Tours & Checklists
Use onboarding checklists to guide users through key initial steps, ensuring a smooth start and faster time to value.
NPS Surveys
Gauge user sentiment and satisfaction with your product using our NPS surveys.
Milestone Tracking
Track key adoption goals to help customers unlock the full value of your product.
User Segmentation
Separate users across their product lifecycle to deliver highly targeted and relevant content.
No-code Event Tagging
Visually tag page views and feature usage without the need to write any code.
Resource Center
Connect your knowledge base and help guides to our resource center for a seamless customer self-service experience.
Custom Branding
Configure your theme to seamlessly align content styles with your brand identity.
Application Demos
Embed your product tours across your marketing channels to drive product awareness.
And much more...
How It Works
Step-by-Step Overview
Install Script
Install our SDK on your website
To begin tracking user activity and displaying GuideWhale content inside your app, simply add a small script snippet to your website.
Define Adoption Goals
Create and track user adoption milestones
Visually tag your core product features and pages to define and measure key user adoption milestones.
Create & Target Content
Create, publish, share or embed your guides
Use our Chrome Extension to create in-app engagement content and target it precisely across your user segments, share guides via a direct link, or embed them seamlessly onto your website or knowledge base.
Analyze & Improve
Analyze user behavior and content performance
Monitor user activity and analyze content performance to understand how it affects your product adoption goals.
Pricing
Get started today
Schedule a demo with our team to explore how we can take your product engagement and user adoption to the next level.
Starter
For smaller teams and startups with growing customer bases.
From $99 /month
Up to 2,000 Monthly Active Users Up to 3 Team Members In-app User Engagement Guide Embeddings User Segmentation & Tracking NPS Surveys Visual Event Tagging Basic Analytics
Most Popular
Growth
For medium to large teams looking to push their product growth to the next level.
From $149 /month
Everything in Starter plus:
Custom Monthly Active Users Custom Team Members Custom Content Limits Resource Center Advanced Analytics Automatic Event Capture Priority SupportEnterprise
For large-scale applications with complex requirements and high user counts.
From $1990 /month
Everything in Growth plus:
Custom Monthly Active Users Unlimited Seats Custom Roles & Permissions SAML SSO & Activity Logs Dedicated CSM Custom Contract & SLA Starter
For smaller teams and startups with growing customer bases.
From $99 /month
Up to 2,000 Monthly Active Users Up to 3 Team Members In-app User Engagement Guide Embeddings User Segmentation & Tracking NPS Surveys Visual Event Tagging Basic Analytics
Most Popular
Growth
For medium to large teams looking to push their product growth to the next level.
From $149 /month
Everything in Starter plus:
Custom Monthly Active Users Custom Team Members Custom Content Limits Resource Center Advanced Analytics Automatic Event Capture Priority SupportEnterprise
For large-scale applications with complex requirements and high user counts.
From $1990 /month
Everything in Growth plus:
Custom Monthly Active Users Unlimited Seats Custom Roles & Permissions SAML SSO & Activity Logs Dedicated CSM Custom Contract & SLA FAQ
Common Questions
We're a product growth platform that helps you with onboarding, retaining and growing your audience through advanced product analytics, in-app guidance, announcements and more.
We’re a full-stack product growth platform that lets you deliver product guidance across multiple channels, including:
- In-app product tours and contextual help guides
- In-app resource center for self-service customer support
- Embedded guides for application and feature demos
- Step-by-step help within documentation
- Standalone guide slideshows
- Standalone guide documents
Alongside standard product analytics, we've adopted Google's HEART framework to measure advanced user, feature and page metrics.
We support precise targeting of in-app experiences across different device types. This way you can create a more extensive product tour for your desktop users and a shorter one for your mobile users.
MAU is defined as the number of unique users that have started a session in the last 30 days after you've integrated GuideWhale into your application.
We currently offer one-sided analytics integrations by sending GuideWhale events to your platform(s) of choice:
- Google Analytics
- Heap
- MixPanel
- Segment
- Amplitude
- Intercom
- Customer.io