Personalized onboarding
product tours and demos
Lower churn, increase revenue, boost user engagement and retention by
creating beautiful product tours in minutes—without coding skills.
How GuideWhale can help you
Marketing & Sales demos
- Use your product as a single source of truth and create personalized marketing content and sales demos straight from your in-app guides and tours.
- Create self-serve product demos and let your prospects share the same experiences as your users.
- Capture leads & track engagement using our lead-capture forms inside embedded tours.
- Analyze conversion rates and sync captured data back to your CRM.
Documentation
- Automatically generate clearly understandable step-by-step visual instructions and how-to documents.
- Easily keep your existing guides up-to-date as your application evolves—unlike using video content.
- Both customers and your team can effortlessly access any of the guides directly from within the original application.
- Guides can easily be embedded inside your existing knowledge-base or shared via a custom link.
User onboarding & Customer success
- Create an amazing first impression by crafting personalized onboarding flows based on users' needs and priorities.
- Boost user adoption, retention, and satisfaction by ensuring they have a deep understanding of your product.
- Effortlessly collect user feedback by automatically triggering relevant surveys at the ideal moment.
- Tailor in-app messaging to best match each user's interests.
Employee ramp-up & Training
- Help your employees learn best practices and operating procedures from your top experts.
- Easily share knowledge between employees and your team without lengthy meetings and training sessions.
- Create guides once and use them at scale.
Product analysis
- Find out how your users are using your product and where they get stuck.
- Uncover common pain-points by analyzing commonly searched guides.
- Gain insights into the adoption rate of your latest features and track user engagement effortlessly.
Customer support & Help center
- Help your users reach solutions much faster compared to standard written guides.
- Ease the burden on your support staff by empowering users to answer their own questions and resolve problems independently.
Examples
GuideWhale allows you to showcase your product across the entire user journey, from prospect to customer.
How GuideWhale works
1. Capture a guide or create a product tour
Using our Chrome extension, you can quickly create a how-to guide or a feature tour of your product.
This can be done either inside your own web application or on any other 3rd-party website.
2. Edit your captured guide components
Modify the contents of your guide, insert additional steps, add personalization, and much more.
All this can be done while previewing the guide directly inside your target website.
3. Publish, share or embed your guides
Share your guides with sales prospects, existing customers, or employees through a unique, personalized link.
Our in-app guides and tours are accessible through two methods: either by using our Chrome extension or by integrating a small code snippet. This allows users to view guides directly within your website.
Embed a guide or tour directly into your release notes, knowledge base, landing page or any other website.
4. Analyze guide performance, conversion rates, feature adoption, and more
Find out how your users are using your product and where they get stuck.
Uncover common pain-points by analyzing commonly searched guides.
Gain insights into the adoption rate of your latest features and track user engagement effortlessly.
5. Synchronize data back to your favorite analytics or CRM platforms
We support integrations with most popular analytics platforms and CRM portals.