Logo GuideWhale
User Onboarding, Engagement and More

Track & Automate
User Onboarding
For Your SaaS

Users churning before the 'Aha!' moment? Leverage user insights to drive adoption, retention and revenue—without coding skills.

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GuideWhale elements
GuideWhale works as a layer on top of your application, displaying guides, tooltips and other interactive content.

Benefits

Your Shortcut to Success

GuideWhale cuts through the noise and combines product analytics with in-app engagement to help you adopt, retain and grow your audience.

01
Onboard New Clients
Boost product adoption by combining personalized tours with checklists to bring users from signup to 'aha'.
02
Engage & Retain Users
Continuously monitor user behavior and automate personalized experiences to boost engagement and retention.
03
Upsell & Cross Sell
Identify and segment your most loyal customers to unlock high-impact upsell and cross-sell opportunities with perfectly timed offers.
04
Prevent Churn
Spot churn risks and proactively reach out to your customers to keep them invested and onboard.

Features

What Makes Us Different

GuideWhale is the only Product Growth Platform that engages your users throughout the entire product journey—from early awareness to conversion and retention.

Product Analytics
Measure advanced user activity metrics with our SaaS-focused product analytics.
Onboarding Tours & Checklists
Use onboarding checklists to guide users through key initial steps, ensuring a smooth start and faster time to value.
NPS Surveys
Gauge user sentiment and satisfaction with your product using our NPS surveys.
Milestone Tracking
Track key adoption goals to help customers unlock the full value of your product.
User Segmentation
Separate users across their product lifecycle to deliver highly targeted and relevant content.
No-code Event Tagging
Visually tag page views and feature usage without the need to write any code.
Resource Center
Connect your knowledge base and help guides to our resource center for a seamless customer self-service experience.
Custom Branding
Configure your theme to seamlessly align content styles with your brand identity.
Application Demos
Embed your product tours across your marketing channels to drive product awareness.

And much more...

How It Works

Step-by-Step Overview

Install Script
Install our SDK on your website
To begin tracking user activity and displaying GuideWhale content inside your app, simply add a small script snippet to your website.
Image describing Install our SDK on your website
Define Adoption Goals
Create and track user adoption milestones
Visually tag your core product features and pages to define and measure key user adoption milestones.
Image describing Create and track user adoption milestones
Create & Target Content
Create, publish, share or embed your guides
Use our Chrome Extension to create in-app engagement content and target it precisely across your user segments, share guides via a direct link, or embed them seamlessly onto your website or knowledge base.
Image describing Create, publish, share or embed your guides
Analyze & Improve
Analyze user behavior and content performance
Monitor user activity and analyze content performance to understand how it affects your product adoption goals.
Image describing Analyze user behavior and content performance

Testimonials

Hear What Our Clients Say

"GuideWhale transformed how we onboard users. Our activation rate increased by 36.3% in the first month."

IK
Igor Korenjak

Product Manager

"Once we got setup, our team was able to create and track engaging guides in minutes."

MJ
Mark Johnston

Chief Execute Officer

FAQ

Common Questions

Have more questions? Book a Demo